Quality Matters

When you or someone you love is searching for a senior living community, senior care services, home health services or social services, it is important to choose the best possible option.

Star Ratings - The Center for Medicare and Medicaid Services has created a Five-Star Quality Rating System for comparing nursing homes and home health agencies. Those with three or more stars are considered to provide better care and obtain better outcomes.

 

 

 

 

 

 

 

 

 

 

Overall Patient Satisfaction - We strive to provide outstanding care and service at our communities, and how our residents and customers view us is one of the best indicators of our success.

 

 

 

 

 

 

 

 

 

30-Day Readmission Rate - There are times when patients may need to be admitted to the hospital, even if they are getting good care. However, many hospitalizations can be avoided with the proper care.

 

 

 

 

 

 

 

 

 

Testimonials:

   "Rehab services have been really helpful. Everyone has been so kind and helpful and understanding to my mother - aides and nurses. She has come further than I thought she would. I will be able to take care of her at home now." - former St. John family member

 "I came to you because I had a complete hip replacement. It is a very excellent unit! Everyone in this area was wonderful in every way. I would recommend your facility to anyone for care and rehab." - former St. John resident

"My mother has been attending My Day Out (Adult Day Center, Passavant Community) for about 9 months and loves it! She tells everyone how much fun she has there. My family and I are so thankful that there is a place that she can attend where she has made many friends. The participants are able to join any other activities that the Community has planned, including trips to the casino and fishing at Moraine State Park. What a wonderful place!" - family member of a My Day Out participant

 

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